How to contact Ascent Technology

How to contact Ascent Technology

Our main office is located in downtown Boston, Massachusetts, USA, in the heart of the Financial District. We are a short walk from South Station, Boston's busiest transit hub, and the Boston Waterfront.

Important information about our response to Covid-19 pandemic

During the Covid-19 pandemic, we are taking every precaution possible to protect the health and well-being of our team members, their families, and others in our communities. Our entire Ascent team is working remotely, and we do not plan to re-open our office until the pandemic is under control and it is safe to return to our building. Although we are unable to receive visitors in person now, you may always reach us by phone or email using the contact information below. We pick up mail from our PO Box address frequently. We pick up things sent to our physical location approximately once every two weeks.

Physical location

Ascent Technology, Inc., 101 Federal Street, 19th Floor, Boston, MA 02110 USA

Main telephone number

+1.617.395.4800

Address for certified and registered mail and for FedEx, UPS, DHL, and courier service deliveries

Ascent Technology, Inc., 101 Federal Street, 19th Floor, Boston, MA 02110 USA

Address for Accounts Payable, Accounts Receivable mail, and general mail

Ascent Technology, Inc., PO Box 51435, Boston, MA 02205-1435 USA

Shipping and receiving address

Ascent Technology, Inc., 101 Federal Street, 19th Floor, Boston, MA 02110 USA

Email

AccountingHuman resourcesMarketingSalesGeneral inquiriesWebmaster

Support services

For customer support services, call the Ascent Technology hotline or connect to the Ascent Technology support portal, following the procedures described in your support agreement.

For general assistance, call Ascent Technology at +1.617.395.4800 during our regular business hours, weekdays between 9:00am and 5:00pm.