The SmartAirline Operations Center^® Solution

Deploy your human and physical resources to greatest advantage

The SmartAirline Operations Center solution enables you to deploy human and physical resources on the ground and in the air to greatest advantage, using Ascent Technology's From Touchdown to Takeoff® cloud-hosted service, even in the face of unavoidable disruptions to your operations.

The Ascent Technology SmartAirline Operations Center solution enables you to:

• Use your resources efficiently and cost-effectively, while responding quickly to the changing needs of your passengers
• Coordinate the long-term planning, short-term scheduling, and day-of-operation management of interrelated resources and activities, avoiding costly duplication of effort
• Minimize the effect of irregular operations and unplanned events in real time
• Handle more flights and greater passenger traffic with existing resources, delaying or avoiding costly expansion
• Improve collaborative decision-making by distributing accurate and timely schedule and real-time operations information throughout your organization and beyond
• Analyze past performance and improve future performance

Ascent Technology’s From Touchdown to Takeoff cloud-hosted service delivers the power of the Ascent Resource Information System solutions (ARIS, for short) in a secure, highly-available, and readily-expandable cloud-hosted environment. When you subscribe to our cloud-hosted service, you can access Ascent Technology’s comprehensive suite of ARIS solutions using a standard browser directly from your network. We can adjust available computing power to meet your organization’s changing needs, and we can expand the solution to accommodate additional users and to manage additional resources, facilities, and locations.

Air-transportation professionals worldwide rely on the web-hosted SmartAirline Operations Center solution for coordinated planning, scheduling, optimization, and real-time management of human and physical resources day in and day out.

Coordinate planning, scheduling, and day-of-operation management

The Ascent Technology SmartAirline Operations Center solution contains four integrated product suites that coordinate the planning, scheduling, and real-time management of critical airline resources, activities, and events.

The products are modular, scalable, and web-enabled, so you can install the Ascent Technology SmartAirline Operations Center solution in steps, mixing and matching modules and components that best fit your organization's needs, budget, timing, and growth plans.

The SmartAirline Operations Center product suites enable you to:

• Manage business knowledge. The SmartAirline Information Manager products enable you to codify and manipulate your business knowledge, store it in a secure but flexible repository, and communicate it throughout your organization to support collaborative decision-making. They also enable you to create, edit, and maintain the flight schedules that drive resource allocation decisions and to interface the SmartAirline Operations Center solution with external systems. Key products: ARIS/SmartBase central database (AODB), ARIS/SmartBus communication middleware, ARIS/Reports data analyzer, ARIS/SL schedule loader, ARIS/SB schedule builder, and ARIS/BIS billing-information system.
• Handle capacity planning. The SmartAirline Capacity Analyzer products help you determine how changes in flight schedules, passenger traffic, and airline and airport resources affect your operations. In times of rapidly changing flight schedules or system-wide disruptions, for example, they help you determine if you can accommodate additional flights. Key product: ARIS/CA capacity analyzer.
• Manage day-of-operation resources. The SmartAirline Operations Manager products support the short-term planning and real-time management of key airport resources, such as gates, stands, remote parking positions, check-in counters and desks, baggage make-up and reclaim belts, ramp equipment, tugs, buses, and departure lounges. They help you with a broad range of day-of-operation activities, such as determining when departing aircraft meet security guidelines, handling diversions, and managing queues at counters and security checkpoints. They provide real-time schedule-recovery support when operations do not go according to plan. Key resource-management system (RMS) products: ARIS/BB baggage belt allocator, ARIS/CI check-in counter allocator, ARIS/CX crew-connection analyzer, ARIS/DC diversion controller, ARIS/PX passenger-connection analyzer, ARIS/SP stand planner, ARIS/TE tug-equipment analyzer, ARIS/AV aerial view display, ARIS/FR flight-readiness display, ARIS/GateView real-time display, and Right-Now View operations dashboard.
• Schedule and manage workers, tasks, and events. The SmartAirline WorkZone workforce-management system, the air-transportation version of the Ascent WorkZone workforce-management system, generates long-term staffing plans, assigns and updates work schedules, supports bidding and trading, assigns workers to tasks, handles time and attendance reporting, and responds to contingencies in real time on the day of operation. Key products: ARIS/WorkModel workload generator, ARIS/WorkOptimize work period generator, ARIS/WorkPlan work schedule generator, ARIS/WorkNet bid and trade manager, ARIS/WorkTime workday manager, and ARIS/WorkRelay task and attendance monitor.

Rely on the solution you can trust 100%

The Ascent Technology SmartAirline Operations Center solution is built on core technology that has proven its value in daily use by airlines, airports, and air-transportation organizations around the world for nearly 40 years. From our founding in 1986 to the present day, Ascent Technology has earned a reputation for delivering solutions you can trust 100% of the time.

You can trust the Ascent Technology SmartAirline Operations Center solution to:

• Propose resource-allocation plans that achieve the best balance between the needs of the airline, the airport, and the passengers they serve
• Detect situations that can disrupt scheduled operations and to make recommendations that provide the best response to the situations.

And, you can trust Ascent Technology to stand behind the SmartAirline Operations Center solution, with comprehensive implementation, training, and 24x7 support services, and a commitment to continuous product improvement.

Learn more about the SmartAirline Operations Center solution

To learn how the Ascent Technology SmartAirline Operations Center solution can help you manage airline resources for maximum efficiency and lowest cost, send email or call the Ascent Technology sales and marketing team at +1.617.395.4820.