Ascent Technology Web-Site Privacy Statement

Updated 24 August 2022

Your privacy is important to Ascent Technology. We recognize the importance of protecting your personal information, and we are committed to processing your personal information responsibly.

This Ascent Technology Web-Site Privacy Statement describes our privacy practices for our web sites, such as ascent.com, ascentworkzone.com, smartairline.com, smartairport.com, and others, that we operate primarily for marketing purposes. It describes the type of information we gather and track about the users of our web sites and how we use, share, or process the information. When you use Ascent Technology's web sites, you consent to the collection, use, disclosure, and processing of personal information in accordance with this Ascent Technology Web-Site Privacy Statement.

This Ascent Technology Web-Site Privacy Statement does not describe practices we follow when we provide access to the web sites we operate to deliver our products, solutions, and services under the terms of a license, grant of rights, subscription agreement, hosting agreement, or similar agreement between Ascent Technology and your organization or a third party, whether or not the web sites are controlled by Ascent Technology, your organization, or a third party. Those practices are described in the relevant license, grant of rights, subscription agreement, hosting agreement, or similar agreement between Ascent Technology and your organization or a third party and in the Ascent Technology Privacy Statement. Unless otherwise specified, all personal information in these situations is owned and controled solely by your organization or by the third party, and not by Ascent Technology. Additionally, this Ascent Technology Web-Site Privacy Statement does not describe practices we follow when we process information on behalf of your organization, and/or a third party for their benefit.

We operate our web sites primarily from our facilities in Boston, Massachusetts, United States of America, using cloud-hosting services provided by Amazon Web Services (AWS) located in the AWS US East-1 Region (Northern Virginia, United States of America), AWS US West-2 Region (Oregon, United States of America), and AWS Canada Central Region (Montreal areas of Quebec, Canada). We use the public areas of our web sites to provide general information about Ascent Technology and about our products, solutions, and services. We use password-protected areas of our web sites primarily to enable our customers, potential customers, business partners, and other interested persons to view non-public information about our products, solutions, and services; to obtain services; and to participate in product demonstrations and trials.

How We Collect Personal Information

Personal information, as used in this Ascent Technology Web-Site Privacy Statement, is information that identifies a specific individual, such as an individual's name, title, business affiliation, physical location or address, telephone number, fax number, email address, or SMS address.

You may choose to give us personal information, such as providing your name and contact information so we may communicate with you, provide marketing information, process a product order, or do business you. You may choose to give us personal information, such as a resume and a description of education, skills, and experience, when applying to work with us.

You can visit the public areas of our web sites without revealing personal information. However, if you want us to provide material you request, to communicate with you via telephone, email, text message, or postal mail, you need to provide personal information.

If you tell us that you do not want us to use your personal information to make further contact with you, we will remove your personal information from our systems. To request the removal of your personal information collected in this way, send email to legal@ascent.com.

We may also collect certain information from you automatically by analyzing your use of our web sites, such as IP address, browser type, pages accessed, operating system, search engine used, domain, network provider, and duration of visit. This information does not necessarily enable us to identify you personally. If it does, we treat the information as personal information.

Cookies are one means of automatic information collection that we may use. A cookie is a small string of characters that a web site may send to your browser that may then be stored in your computer to identify your computer. For example, when you visit our web sites, we may send one or more cookies to your browser in order to gather statistics that enable us to improve the quality and effectiveness of our web sites. Session cookies are stored in temporary memory and erased when the web browser is closed. Persistent cookies store viewer preferences for current and successive visits; they remain when you restart your browser.

Initially, most browsers are set to accept cookies. In general, you can use the Tools setting of your browser to notify you before you receive a cookie, to change your browser settings, or to refuse to accept cookies.

We may also receive information about you, including personal information, from other sources and may combine the information received with other personal information we maintain about you. This Ascent Technology Web-Site Privacy Statement governs the combined information that constitutes personal information.

How We Use Personal Information

We may use your personal information to correspond with you; to provide materials or services that you request; to enhance, improve, operate, and maintain our products, solutions, services, web sites, and systems; to prevent fraudulent use of our web sites; to tailor the viewer or user experience; and for other administrative purposes.

We may also use your personal information to contact you regarding our products, solutions, services, events, programs, and information we believe may be of interest to you.

To visit password-protected areas of our web sites, you must be a registered user of our products, solutions, services, or demonstration web sites and you must provide personal information so we may issue a username and password to you and so we may correspond with you.

If you choose to participate in on-line user forums, chat rooms, or other forms of communication restricted to registered users, other participants may have access to your contact information and other information you provide in the on-line user forums, chat rooms, and other forms of communication. We are not responsible in any way for the actions of participants in on-line user forums, chat rooms, or other forms of communication restricted to registered users. If you do not want your information to be used in this way, do not participate in on-line user forums, chat rooms, or other forms of communication restricted to registered users.

We may personalize and customize web sites for certain visitors, such as prospective customers who want to view product demonstrations, operate our products and solutions on a trial basis, or use our services on a trial basis. If you choose to visit one of our customized web sites, we will collect personal information from you so that we may issue a username and password to you, correspond with you, and provide customized material to you. By choosing to visit one of our customized web sites, you agree to let us collect personal information from you and to use it in combination with other information you may have given to us. If you do not want your personal information to be used in this way, do not visit the web site.

How We Disclose Personal Information

We do not sell personal information to third parties.

We may share your personal information with business partners, suppliers, and third-party service providers, such as payment processors, hosting facilities, and data storage facilities, that assist us in the operation of our business. We limit the personal information we provide to suppliers and third-party service providers to information that is reasonably necessary to enable them to provide services to us.

We may disclose personal information as required by law and when we believe disclosure is necessary to protect our property and our legal rights or the rights of others, or to comply with a judicial proceeding, court order, or legal process.

We may disclose personal information as part of any merger, acquisition, debt financing, or sale of company assets, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information could be transferred to third parties as one of Ascent Technology's business assets.

Links to Third-Party Web Sites and Applications

For your convenience, our web sites may contain links to third-party web sites and applications we do not own or operate. Your use of third-party links and applications is subject to the privacy policies of the third parties; you should become familiar with the third-party privacy policies before you use the links and applications.

We are not responsible for the privacy policies or content of third-party web sites. The Ascent Technology Web-Site Privacy Statement does not apply to your activities or to any information you disclose while interacting with third parties.

Children

We do not knowingly collect personal information from children under the age of 16 years. By providing personal information to us through our web sites, you represent that you are 16 years of age or older.

International Viewers and Users

Unless stated otherwise, we host our web sites in the United States of America and generally intend them for viewers and users in the United States.

If you visit from the European Economic Area, the UK, Canada, or other regions with laws governing data collection and use that may differ from United States laws, be aware that you may be transferring personal information to the United States. The United States does not have the same data protection laws as the European Economic Area, the UK, Canada and other regions. By providing personal information to us, you expressly consent to having your personal information transferred to, processed, and stored in the United States or another jurisdiction that may not offer the same level of privacy protection as those in the country where you reside or are a citizen. You also expressly consent to having your personal information used in accordance with this Ascent Technology Web-Site Privacy Statement.

Security

We use security measures reasonably designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no data security measures can be guaranteed to be competely effective. Consequently, we cannot ensure or warrant the security of any personal information or other information. You transmit personal information to us at your own risk.

Revisions to the Ascent Technology Web-Site Privacy Statement

When we update the Ascent Technology Web-Site Privacy Statement, we update the Effective date at the beginning of the Statement. Your continued use of our web sites after such update is subject to the then-current Ascent Technology Web-Site Privacy Statement.

We encourage you to review the Ascent Technology Web-Site Privacy Statement periodically to stay informed about how we collect, use, and disclose personal information.

Additional Information

To obtain additional information about our privacy practices, including the Ascent Technology Privacy Statement; to unsubscribe from our marketing lists; or to request that we delete your personal information under our control, send email to legal@ascent.com. You may also contact:

Karen A. Prendergast
President
Data Protection Officer
Ascent Technology, Inc.
PO Box 51435
Boston, Massachusetts 02205-1435 USA
Telephone: +1.617.395.4800